FAQ
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How much do you charge?
Project fees typically start at $3,000 and scale up depending on the scope and strategic value of the work. I offer both one-off strategic intensives and retainer engagements. Coaching sessions can also be booked separately — reach out to discuss what’s right for your needs.
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Do you offer a free consultation?
Yes — every client starts with a free 30-minute discovery session to explore your goals and see if we’re the right fit.
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What is the process after the initial consultation?
Following the session, I’ll outline a tailored proposal or project scope based on your priorities. Once approved, we’ll agree on timelines and payment terms.
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How does billing work for coaching or projects?
For coaching or casual sessions, payment is required in advance. For larger strategy projects, payment can be structured in milestones or instalments, depending on scope.
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What are your payment terms for larger projects?
For projects exceeding 20 hours or spanning multiple phases, a deposit is required upfront. Instalments are invoiced at key milestones and due within 14 days.
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Do you charge for travel?
Yes — I’m happy to travel within 2 hours of Melbourne. For longer distances, travel fees may apply. Most services can also be delivered remotely.
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What are your invoice payment terms?
All invoices must be paid within 14 days of issue unless otherwise agreed.
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How do you handle confidentiality?
All projects and discussions are confidential. NDAs are welcomed and respected.
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How do you track and report progress?
For longer projects, I provide clear timelines, regular updates and progress reports. We’ll define key milestones together from the outset.
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What if the scope changes mid-project?
If new priorities emerge, we’ll revise the scope together and adjust the timeline and fees accordingly.
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What happens if we need to change the project timeline?
I understand plans shift. We’ll work collaboratively to update timelines. Delays on the client’s end may result in rescheduling or additional fees.
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What’s your cancellation policy for coaching sessions?
I require 24 hours’ notice to cancel or reschedule a coaching session. Cancellations within 24 hours may incur a fee.
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Do you offer packages for ongoing consulting?
Yes. For clients needing regular support, I can create a retainer agreement.