Richard Cornish says great hospitality starts with alignment. If you’re promising finger-lickin’ chicken, you’d better have chicken—and a serviette. From fast food fails to Movida’s hand-built magic, this episode dives into the details that matter.

Because you really can’t fake good hospitality.

Spent time, energy and budget on an event, only to see sales stall? After 15 years in food and wine events — from restaurant launches and wine dinners to Melbourne Food and Wine Festival and Grampians Grape Escape — I’ve seen what actually works.

This article shares ten tactics that drive results. Whether you’re chasing ticket sales, launching something new or building an event brand, start here.

Is your marketing investment just... not working?

If you're jumping into ad placements and promotions without a clear plan, you're not alone, but you are wasting budget.

This article breaks down why food, wine, and tourism businesses often feel stuck, and what the strongest operators do differently. From budget benchmarks to the marketing channels that actually convert, it’s time to cut the noise and focus on what works.

I’m a big believer that brands should own their media relationships. It builds credibility, authority and keeps you relevant.

Want to connect with Melbourne’s most influential food and wine media? Start here.

I was thrilled to sit down with Hilary McNevin, a highly respected communications expert in the food space.

As a food writer she contributed to Broadsheet, The Age, SBS Food, and The Guardian among other publications, and, most importantly, founded her own business, Turnip Media, in 2017. Turnip Media is a PR and Comms agency working with leading food, wine, tourism and lifestyle brands on daily communications matters.

Hilary gives clear advice on what to look for when initiating a collaboration, who to collaborate with, and how to ensure its success.

If your business has hit the $1M+ revenue mark and you’re looking to scale, you’ve probably realised that marketing without a plan leads to wasted time, money, and effort. A clear strategy keeps you focussed, ensures consistency, and drives real growth.

In this blog, I break down the three biggest reasons why a strategic marketing plan is the key to unlocking your next stage of success.

Inspired by my recent trip to central Victoria I’ve put together some key tourism marketing tips to help regional businesses attract more visitors. Practical, real, and results-driven. Have a read!

Social media is great for small businesses, but if you’re relying solely on it, you’re missing out on opportunities. Here are five cost-effective promotional ideas that don’t rely on social media to drive awareness, sales, and repeat business.

Launching a new venue? Don’t miss your one shot to make it count.

Opening the doors to a hospitality destination is thrilling, but the pressure to get it right can also be intense. With so much riding on your launch, having a smart marketing plan is non-negotiable.

This guide walks you through the essentials—step by step—ensuring your venue shines from day one.

Your brand isn’t just a logo—it’s how customers connect with your story. Over the years, I’ve helped countless businesses uncover untapped potential through brand audits. In this guide, I’ll share my insider process for refining your brand strategy and ensuring it thrives in 2025 and beyond.

Planning for 2025 might feel daunting, but it’s the perfect time to reflect, refine, and set your business up for success. In this article, I share actionable steps to review the past year, set SMART goals, and build campaigns that capture the opportunities of a new year. Ready to make 2025 your best year yet? Let’s dive in.

Launching a spirits brand? Here’s what I’ve learned from the trenches: success isn’t luck—it’s strategy.

Discover the must-dos for pricing, storytelling, and scaling your small-batch spirits to stand out in a highly competitive market.

My 2018 interview with Roslyn Grundy, Editor of The Age Good Food Guide, was the most popular article on my old site, CommsClass. Much of her timeless advice for restaurateurs is still relevant today. Read on, restaurateurs.

Discover the 30 insights you’ll gain in the first month of working with me. From understanding what keeps your customers coming back to finding the unique strengths that set you apart from competitors, this 30-day roadmap is designed to build a foundation for long-term success. Let’s start unlocking your brand’s potential together.

Some of you might remember my first marketing role at Sarti (now Marameo)—the place where I also met my husband! My job was to bring in event bookings, maximising our space over the busy holiday season. Tools have changed, but the basics of getting bookings haven’t. Here are my 15 top tips to make your venue a go-to for festive celebrations.

Join me for an exciting webinar in partnership with Wine Communicators Australia (WCA), where I'll share my insights on creating iconic winery events. Discover practical strategies to boost revenue, engage diverse audiences, and transform your winery into a must-visit destination. Watch now!

Feeling like your food and wine business is lost in the digital noise? Don’t sweat it! This guide breaks down simple SEO strategies to help your website shine. From keyword research to local SEO, we’ve got you covered with actionable tips to boost your online visibility and attract more customers. Dive in and discover how to make SEO work for you!

As 2025 approaches, the luxury sector stands at a crucial crossroads, driven by shifting consumer behaviors and an increasing demand for ethically produced goods.

Experts like Brett Phillips, Joanna Reymond, and Pat Nourse emphasise that luxury brands must rethink their strategies to align with the evolving values of younger consumers. Read on to discover the exciting future of luxury.

Going direct-to-consumer (DTC) gives you full control of sales, expands your reach, and connects directly with customers. By offering tailored products and smart marketing, DTC can thrive alongside wholesale. Plus, you’ll gain valuable customer insights and leverage email automation for growth. Ready to elevate your strategy?